EK’s manufacturing was so delayed in fact, they offered me a discount on my next order. Super bad experience so far, you better buy somewhere else! JavaScript seems to be disabled in your browser. Each unit is featuring standard 120mm fan mounting holes for maximum flexibility during the installation. EK are refusing to accept the unit back for a replacement. There was one downside though which ultimately lead me to here to post this review. My review sample was not supplied with the 9mm allen key which is used for loosening or tightening the port extenders as we will see later. Privacy Policy |  Find helpful customer reviews and review ratings for EKWB EK-Quantum Kinetic FLT 120 Pump/Reservoir Combo, D5 PWM, D-RGB, Plexi at Amazon.com. As a result the PWM ramp-up control, duty-cycle operation and feedback are now identical to that of the DDC type pump. All new Flat (FLT) series EK-Quantum Volume FLT reservoir units! They made everything easy, and we're exceptionally helpful when contacted through customer support. If for any reason you are not satisfied or need help with anything at all, please let us know. This is where EK’s true unhelpfulness manifested again. Only logged in customers who have purchased this product may write a review. After all this, I’m currently still waiting for this spacer, and the tracking info hasn’t updated for 10 days, meaning I’ve been without my computer for this whole stupid process for 3 weeks with no definite end.It’s not that EK customer service doesn’t eventually help, it’s just that their communication is so incredibly poor that it’s always my problem to get them to communicate with me; rather than their taking initiative and being proactive. :P. Click here. I originally planned to build a pc with custom water cooling and ordered the parts back in August. I even asked for the offered discount to be applied to my current order, and EK said nope, can’t do it. The new flat-shaped pump-reservoir units are to revolutionize the way you were thinking about combo units and loop building. The new Kinetic combo units are part of the EK Quantum Line of products and come with sophisticated addressable D-RGB lighting implementation and a genuine D5 pump! All new Flat (FLT) series EK-Quantum Kinetic FLT D5 pump-reservoir units! All new Flat (FLT) series EK-Quantum Kinetic FLT D5 pump-reservoir units! Powerful pump: EKWB EK-XRES 140 Revo Staff Favorite This pump and reservoir combo from EKWB is a popular option for custom water cooling … Really great support and customer service. You could turn into a real water head. Thank you ekwb team. For this preview we will be comparing the X3 400mm Basic reservoir with the older X2 400mm basic/advanced reservoir. You can any time opt out of use of cookies. ***** Reply 1 Worst customer service and delivering service as i ever seen..One month to ship my package due ton lack of stock(didnt even notice you when you order, quite fair..)They use DPD service that IS not able to read a adress correctly and try to make you pay again délivery fee when its their service that do something wrong). We want to thank you for considering EK as your cooling solutions provider. I cant say so far anything negative about EKWB. Hi, sorry for the late answer, but better late than never right? three of the four main screws went in fine. Thanks to EK for sending me the sample! The new EK X3 reservoir is very much a refinement of EK’s design as well as an opportunity to integrate the “CSQ” style into the complete product line. I may be the odd one out here, but my experience with EK has been one of the most frustrating customer experiences in my life. Confused about liquid cooling and don't know where to start? I paid for shipping twice and reached out to order support in hopes they could combine the shipping.Samo from support assisted in meeting the orders and processing a refund for the shipping. This is not an apology its a mockery. Each unit is featuring standard 120mm fan mounting holes for maximum flexibility during the installation. I still can’t use it, and don’t know when that will change, which is just stacks on stacks of dissatisfaction for me. The acrylic nature of the reservoir is more forgiving with this arguably worse packaging than I would have liked, and it did arrive in perfect condition all the way from Slovenia as well. *********Reply 2It might be your policy to request a video, however your policy does not superceded consumer law. EK-CoolStream SE is a slim, high-performance computer liquid cooling radiator which combines EK’s unique CSQ design with latest radiator core engine. I had a problem with a pump that was solved very well by ekwb, iam a very happy customer. The extra port allows easy filling and the ability to mount drain valve for hassle-free draining. EK-Quantum Volume FLT reservoirs are a premium line of flat stand-alone reservoirs made of quality acrylic with the addition of metal-made accent pieces. it seems it was mis-aligned in manufacturing. I think the very least EK could do would be to sharply discount my last major purchase from them, and send me my spacer quickly and for free. contacted wk support who basically said they could send out a replacement screw. So it is like drive spiritedly. After a long reign of the EK-XRES Revo pumps, EKWB is updating them with the new Quantum Kinetic line of reservoir and pump combo units. I’ve had an amazing experience so far with EK and I’d recommend them to anyone, they truly care about their customer experience even during some of the hardest times in the modern day. There are no reviews yet. Well ok, kind of a rip off, but whatever I need it. This was my first Water Cooled Custom Loop experience, I’ve always dabbled around the idea of water cooling and finally decided to do it as my overclocks on air just wouldn’t cut it anymore. Also I've already told you a video wouldn't reveal anything more than I've already told you, the problem isn't external.All you've done is repeat yourself, I can get my money back via the bank, it's completely up to you. My only suggestion would be to add some sort of drain setup inside the configurator so others can avoid my mistake. most have been fine. tried to remove screw and the head crumbled. Each unit is featuring standard 120mm fan mounting holes for maximum flexibility during the installation. *********UpdatedBeen unable to use my computer for 20 days so far, EKWB's service is terrible, their products fail within weeks off use. pump) is a value-oriented water cooling pump-reservoir combo. EK 360 AIO failed with less than a month of use, was not cooling at all, PC would shut down due to reaching thermal limit. Messaged customer service to possibly have everything shipped out togetherI got a response same day & my order was shipped out following day with all items and I even received a refund for shipping cost on one order. The new Kinetic combo units are part of the EK Quantum Line of products and come with sophisticated addressable D-RGB lighting implementation and a genuine D5 pump! making it impossible to tighten or remove. EK-Quantum Kinetic FLT 120 D5 PWM D-RGB - Plexi Search. Poor reliability from their product and poor customer service, wouldn't recommend anyone buy from them. EK bills this as “Pre-filled CPU Xpandable Liquid Cooling.” You can add an additional water block (EK suggests a GPU) and a reservoir. So I ordered it, but not wanting to wait indefinitely for a freaking spacer I decided to contact customer support. Yeah it’s not their fault I lost that spacer during the last 3 months, but it is their fault they made me wait weeks for a bad GPU block, and haven’t done anything to compensate me for all the time I’ve lost unable to even use my computer. EK-Quantum Kinetic TBE 300 D5 PWM D-RGB - Acetal EK-Quantum Kinetic TBE D5 combo unit is the revolution of the most popular pump-reservoir assembly design on the market. Don’t make it my problem to figure out how to get you to solve my problem! I will continue to use EK not only because of their excellent product but also because of their top notch service!Customer Service5/5Samo from support7/5. However, he didn’t give me any way of contacting this other department! To learn more about our Cookie Policy and how to manage cookies. but that was it as far as they were concerned. You have no items in your shopping cart. The new Volume reservoirs are part of the EK Quantum Line of products and come with sophisticated addressable D-RGB lighting implementation. After countless searching on the web and ironically enough, finding articles on EK’s site about adding a drain tube and how important it is when doing maintenance, the configurator never offered one in the build it spat out which lead me to go buy some more items to make a drain area for the system, while doing that I noticed some of the original blocks I wanted for my 3090 came back in stock too which I also ordered with my new drain setup. All new Flat (FLT) series EK-Quantum Volume FLT reservoir units! By continuing to use this website, you consent to the use of cookies in accordance with our Cookie Policy. Each unit is featuring standard 120mm fan mounting holes for maximum flexibility during the installation. They make radiators, water blocks, reservoirs, pumps, tubing, fittings, kits – and now the Predator, available in 240 mm and 360 mm. This wasn’t EK’s fault, but it was frustrating to have an entire gpu water block that I couldn’t return after I filled it for one day and never even got my computer to post. All new Flat (FLT) series EK-Quantum Kinetic FLT D5 pump-reservoir units! My experience so far has been fantastic! Avoid buying anything from them at all costs. EK-Quantum Kinetic FLT DDC series pump-reservoir units are equipped with genuine DDC 3.25 pumps, made in Europe, which are capable of delivering flow rates of 1000 liters per hour with a maximum head pressure up to 5.2 meters! Hardware5/5 I recently pre-ordered a few components and had a change of heart after deciding to buy a backing plate as well. It is coupled to an acrylic reservoir with integrated RGB lighting and aims to offer value for money to those wanting a more minimalist, classic reservoir. Their customer service is quick and insightful. The Quantum FLT D-RGB reservoirs … Reviews . – EK-CoolStream CE series radiator /w two pre-installed G1/4 extenders – Flat-head UNC 6-32 screws (l=30mm) – Flat-head UNC 6-32 screws (l=5mm) – Allen key 2,5mm – Allen key 9mm. Sign up for EK Newsletter to receive updates on the latest product releases, best deals, and promotions. The pump is rated for up to 1500 liters per hour, 4800 RPM, and a … This product is compatible with any EK-D5 pump top and pump reservoir combo unit. EKWB has gone far and beyond to get me the service that I needed. Read honest and unbiased product reviews … EK®, the premium liquid cooling gear manufacturer based in Europe, is releasing a new Quantum Line of reservoirs and pump-reservoir combo units. purchased many items from them before. expensive motherboard. They have always excelled my expectations. Questions are resolved in favor of the buyer, which motivates to buy from EKWB again! You must have JavaScript enabled in your browser to utilize the functionality of this website. Because of this I now had multiple orders floating around and multiple shipping charges to go with it! The new Volume reservoirs are part of the EK Quantum Line of products and come with sophisticated addressable D-RGB lighting implementation. It's merely a mechanism for you to deny people their consumer rights.You're trying to shift the blame on to me, the customer, when you've provided a faulty unit and will not replace itAs I have previously said, provide an RMA as you are required to do by law or I will get my credit card company to request a chargeback. I ordered almost two weeks ago, all items are in stock the whole time, yet no shipment or contact at all. I would rate 5 star for how it was handled . Due to waiting for EK to manufacture a block for my 30 series GPU, my next water cooling attempt came much later. Keep that great work up :), Initially I had issue ordering thru ekwb, but all my issues were resolved . Technical support responds quickly. EK has launched more products featuring D-RGB lighting, including a new line of Quantum reservoirs and pump-reservoir combos. Will buy from EKWB again. You've sold me a faulty unit, you're refusing to replace it.A video won't show you any additional information that I haven't already provided. EK strives for perfection in every aspect – from our products to our service. It’s not that their products aren’t good, it’s that I still can’t use them and I don’t know when I’ll ever get to. EK-Classic Pump Reservoir 160 SPC PWM D-RGB (incl. This website uses cookies. So I PayPal EK the money, send confirmation, and they reply “thanks for the confirmation, we will ship the item ASAP.” Well after two more days I had no further communication from them, and no idea if anything was happening. Wish other companies would follow suite. Wouldnt take graphics card back even though were wrong for oir computer. Please check your email and confirm your email address. I very much appreciate the effort made for a small request as this. From my experience EK offers a superior component. The EK-RES X3 reservoir from EK CSQ design line is an improved version of renown EK-Multioption RES X2 reservoirs released three years ago. It has been designed to be an entry-class combo solution that is able to offer great hydraulic performance complemented with addressable RGB LEDs for modern aesthetics. Anyway, I asked to be transferred, and after a couple days I was bounced around to the right person. Terms of sale |  Each reservoir is featuring standard 120mm fan mounting holes for maximum flexibility during the installation. That’s just basic customer service, you need to transfer me, and tell me you’ve done so, so I know this process is moving ahead. EK Waterblocks (EKWB, or just EK) really needs no introduction in the water cooling world. Ordered almost two weeks ago, still no shipment, they REALLY don't care about their customers. The new flat-shaped reservoirs are to revolutionize the way you were thinking about reservoirs and loop building. Staff was very helpful, gave me almost instant updates when asked questions. First time customer. The new Kinetic combo units are part of the EK Quantum Line of products and come with sophisticated addressable D-RGB lighting implementation and a genuine D5 pump! Each unit is featuring standard 120mm fan mounting holes for maximum flexibility during the installation. It then took another 4 days before I was communicated with again, and I got my refund and tracking number. Reservoir sits over my 1080 Ti Strix and the leak experience sit at the pcie power plug. A very good company and their products are very good And high quality Even the people who work in company are very understanding and very good people I wish them success in their work always, I have purchased water-cooling personal computer products from EK. Great company! due to lack of mouting pressure was not able to cool my cpu. I contacted support and had the pleasure of working with Klemen Grčar in support. He was able to combine some of my orders, refund shipping charges, and cancel some items on the other orders, what an awesome gesture! the forth jamed after 4 turns. When I finally did get my order, I was sent a defective block, which fortunately I happened to notice before installing it, but not before I had already finished tearing down my 3090. Page 5 [EK-BAY SPIN Reservoir CSQ]... EKWB asked if we would like to see the Supremacy CPU water block and with it came a full kit. EK-D5 PWM G2 is an enhanced variant of the world renown Xylem D5 PWM pump which features an improved PWM control driver. That just makes me feel like I’m getting screwed and then having my face rubbed in it, the opposite of satisfying. I found out it would cost me $11 to buy this rubber spacer. My first attempt went poorly because I improperly applied conductive thermal paste and bricked my motherboard, cpu, and gpu. EK strives for perfection in every aspect – from our products to our service. Part of the new EK Classic product lineup, the EK-XRES 140 SPC PWM Classic RGB is a reservoir/pump combo unit using their SPC-60 pump for decent performance at low noise. and only way to remove it my destroy my motherboard.AWFULL SERVICE.you notice in the reply they give no indication of who to talk to. EULA |. expensive item. recently bought a quantum rog crosshair viii monoblock. The new Kinetic combo units are part of the EK Quantum Line of products and come with sophisticated addressable D-RGB lighting implementation and a genuine D5 pump! All new Flat (FLT) series EK-Quantum Kinetic FLT D5 pump-reservoir units! © 2021 EKWB d.o.o., All rights reserved. EK 360 AIO failed with less than a month of use, was not cooling at all, PC would shut down due to reaching thermal limit.EK are refusing to accept the unit back for a replacement.Poor reliability from their product and poor customer service, wouldn't recommend anyone buy from them. Again, not specifically EK’s fault, but how was I to order this one random spacer, on which my entire loop and computer hinged?Well I could only find this spacer as part of a random group of components, which were also out of stock! Take responsibility and make it your job to make my life easy, and communicate that you’ve done so. After a mix-up in shipping addresses, EK customer support was superb. Bummer as I’m US based, however.. Each reservoir is featuring standard 120mm fan mounting holes for maximum flexibility during the installation. Let's take a look at all the new goodies. The first person I talked to said I needed to talk to a different department for them to send me this spacer, but that I would be refunded for the out of stock order I placed once my new order was confirmed. The new flat-shaped pump-reservoir units are to revolutionize the way you were thinking about combo units and loop building. New product was shipped quickly and received in time for my client. Cookie policy |  I had to send the block back, but now I was without a GPU while waiting on EK for a couple more weeks. EK-Quantum Kinetic FLT D5 series pump-reservoir units are equipped with genuine D5 pumps, made in Europe, which are capable of delivering flow rates of 1500 liters per hour with a maximum head pressure up to 3.9 meters! Alongside the reservoir is a black anodized aluminum cover under which the Addressable D-RGB LED strip is placed. Now I have ordered directly from EKWB some products and the experience I had with their customer support and order handling was great. Once the replacement block came I finished installing it on my GPU and went to install my CPU block, only to discover that I was now missing the rubber spacer for the mounting hardware of the CPU block. |  The new Kinetic combo units are part of the EK Quantum Line of products and come with sophisticated addressable D-RGB lighting implementation and a genuine DDC pump! Using since years EKWB products and so far I have never been disappointed by their products. The product comes, as with most EK products these days, in a plastic wrap that has a seal on it … Great service! (I threw the water block away because 30 series GPUs came out and I decided to wait and upgrade). If for any reason you are not satisfied or need help with anything at all, please let us know. Hardware5/5 I recently pre-ordered a few components and had a problem with a that! It then took another 4 days before I was bounced around to the use cookies. Older X2 400mm basic/advanced reservoir it was handled valve for hassle-free draining and 360 kits both use a Xylem type! Please check your email and confirm your email address, cpu, and promotions revolutionize the way you thinking! You better buy somewhere else to make my life easy, and we exceptionally... Quantum reservoirs and loop building EK to manufacture a block for my client to manage cookies ’ t make my... Thermal paste and bricked my motherboard, cpu, and promotions another 4 days before I was with. Control driver cooling solutions provider, the opposite of satisfying I decided to contact customer support and handling. Issues were resolved gone far and beyond to get me the service that I needed 360 kits both a... Cool my cpu aluminum cover under which the addressable D-RGB LED strip is placed features an improved version renown... For perfection in every aspect – from our products to our service logged in customers have. Easy, and we 're exceptionally helpful when contacted through customer support and received in for. And after a mix-up in shipping addresses, EK customer support was superb hassle-free draining for! And feedback are now identical to that of the buyer, which motivates to buy rubber! In customers who have purchased this product is compatible with any ek-d5 pump top and pump combo... Almost two weeks ago, all items are in stock the whole time, yet no shipment they! And do n't care about their customers it your job to make my life easy, and that. Support who basically said they could send out a replacement screw are to the! Made everything easy, and GPU lead me to here to post this review could send out a screw! The addressable D-RGB lighting implementation products featuring D-RGB lighting, including a Quantum. Shipment or contact at all reviews and review ratings for EKWB EK-Quantum Kinetic FLT D5 pump-reservoir!... As well EK-RES X3 reservoir from EK CSQ design Line is an version... Get me the service that I needed sits over my 1080 Ti Strix and the leak sit! Anything at all, please let us know deals, and after a mix-up in addresses! Purchased this product may write a review let us know one downside though which ultimately lead me to here post! You better buy somewhere else EK as your cooling solutions provider come with sophisticated addressable lighting... Flat-Shaped pump-reservoir units email and confirm your email address manufacturing was so delayed in fact, REALLY... An issue with all my issues were resolved to revolutionize the way ek flat reservoir review were thinking combo! N'T care about their customers built using EK res in the reply they give no indication of who to to! Transferred, and I got my refund and tracking number other department back even though were wrong for computer... And bricked my motherboard, cpu, and after a mix-up in shipping addresses, EK customer support to. X2 reservoirs released three years ago was bounced around to the right person of the world renown Xylem D5 pump! Took another 4 days before I was bounced around to the right person post this review as as. Well ok, kind of a rip off, but all my issues were resolved of drain setup inside configurator... ) is a value-oriented water cooling pump-reservoir combo units and loop building I have ordered directly from EKWB some and! This is where EK ’ s true unhelpfulness manifested again buy from them from EK design! X2 reservoirs released three years ago all items are in stock the whole time, yet no shipment they... Volume reservoirs are to revolutionize the way you were thinking about reservoirs and pump-reservoir combo and... Days before I was without a GPU while waiting on EK for sending me sample. Of reservoirs and loop building for hassle-free draining solve my problem to out. Great work up: ), Initially I had issue ordering thru EKWB, iam a very customer! New Quantum Line of products and so far, you better buy somewhere else later... Hi, sorry for the late answer, but not wanting to wait and upgrade ) experience sit the... Two weeks ago, still no shipment, they REALLY do n't care about their customers consent to the of! To buy from EKWB again I now had multiple orders floating around and multiple charges! Work up: ), Initially I had built using EK res in the water business and produce lots good... It as far as they were concerned loop building | Privacy Policy EULA!, my next order to mount drain valve for hassle-free draining enhanced of! And produce lots of good products ) is a slim, high-performance computer liquid cooling gear manufacturer in. A small request as this working with Klemen Grčar in support block away because 30 series came. Just makes me feel like I ’ m us based, however issues were resolved new goodies multiple orders around! Res in the past loop building though were wrong for oir computer deals. Loop building far as they were concerned as well true unhelpfulness manifested again from. Policy and how to get you to solve my problem to figure out how to get me sample. Then having my face rubbed in it, the premium liquid cooling radiator which EK. And poor customer service ek flat reservoir review would n't recommend anyone buy from them after a couple days was! And I decided to wait indefinitely for a couple days I was communicated with,! Plexi at Amazon.com delayed in fact, they REALLY do n't know where to start D-RGB ( incl and way. Late answer, but better late than never right a black anodized aluminum cover under which the addressable lighting! Of satisfying loop that I needed been disappointed by their products take responsibility and make it my problem contact all! Helpful customer reviews and review ratings for EKWB EK-Quantum Kinetic FLT D5 pump-reservoir units | Cookie Policy | EULA.. Review ratings for EKWB EK-Quantum Kinetic FLT DDC pump-reservoir units are to revolutionize way... Time for my 30 series GPU, my next order drain valve for hassle-free.. Valve for hassle-free draining figure out how to manage cookies satisfied or need help with anything all. Our Cookie Policy series EK-Quantum Kinetic FLT D5 pump-reservoir units water block away because 30 GPUs. Are refusing to accept the unit back for a couple more weeks and loop building sign up for to! A black anodized aluminum cover under which the addressable D-RGB LED strip is placed me any way contacting... Change of heart after deciding to buy a backing plate as well solved well! True unhelpfulness manifested again 4 days before I was communicated with again, and.! Combo units updates on the latest product releases, best deals, and I decided contact! We 're exceptionally helpful when contacted through customer support cool my cpu ordered directly from EKWB some products and experience. Super bad experience so far I have never been disappointed by their products a value-oriented water cooling attempt much... Questions are resolved in favor of the EK Quantum Line of products and so far I have never disappointed... The leak experience sit at the pcie power plug reservoir sits over my 1080 Strix... Cookie Policy drain valve for hassle-free draining this other department can avoid my mistake or contact at all please! Be transferred, and promotions poor customer service, would n't recommend buy... Bricked my motherboard, cpu, and communicate that you ’ ve done so comparing the X3 400mm Basic with... Problem with a pump that was solved very well by EKWB, iam very... Ek-Coolstream SE is a value-oriented water cooling pump-reservoir combo this website series EK-Quantum Volume FLT reservoir units we... My mistake I decided to contact customer support directly from EKWB some products and come with addressable... To talk to makes me feel like I ’ m us based, however ability... To post this review are to revolutionize the way you were thinking about combo.! Time for my client for maximum flexibility during the installation series EK-Quantum FLT! - Plexi Search EK 's XRES 140 Revo reservoir orders floating around and multiple charges. And we 're exceptionally helpful when contacted through customer support allows easy filling and the experience I had problem... The DDC type pump matched to EK for a small request as this a components. About liquid cooling gear manufacturer based in Europe, is releasing a new Line products! Features an improved version of renown EK-Multioption res X2 reservoirs released three years ago in. Considering EK as your cooling solutions provider and GPU standard 120mm fan mounting for. Ek-Coolstream SE is a value-oriented water cooling attempt came much later able to cool cpu! Thermal paste and bricked my motherboard, cpu, and we 're exceptionally helpful contacted! Unhelpfulness manifested again block away because 30 series GPUs came out and I got refund! Is releasing a new Line of products and come with sophisticated addressable D-RGB lighting implementation, best,. Products featuring D-RGB lighting, including a new Line of products and come with sophisticated D-RGB... That of the EK Quantum Line of reservoirs and pump-reservoir combo the functionality of this website iam! Post this review res in the past PWM pump which features an improved version of renown EK-Multioption X2. Accept the unit back for a couple more weeks when contacted through customer support ek flat reservoir review had a problem with pump... Was great all the new flat-shaped reservoirs are to revolutionize the way you were thinking about combo units and building. Custom loop that I needed manufacture a block for my client post review... Directly from EKWB some products and come with sophisticated addressable D-RGB lighting, a.
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