Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. To get to breakfast, you need to stand in line for 15 minutes. It was shocking for a Sheraton. Are any cleaning services offered at Sheraton Jumeirah Beach Resort? I did half board- unfortunately the food in the main restaurants was disappointing. I had to ask for everything from everyone. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Continue your visit to www.tripadvisor.ca, Al Mamsha Road Near The Walk At JBR, Dubai Marina, Dubai 53567 United Arab Emirates, Hand sanitizer available to guests & staff, Dubai World Central - Al Maktoum International Airport, Having stayed at six Bonvoy hotels/resorts in Dubai over the years we were sadly disappointed in the quality of the facility and services of the Sheraton Jumeirah Beach Resort. Even a simple drink would take 20+ minutes. Sheraton Jumeirah Beach is a small resort with a laid-back vibe. What are some of the property amenities at Sheraton Jumeirah Beach Resort? Our luxury hotel offers access to Jumeirah Beach and is within walking distance to Dubai Marina and several transportation options for getting around the city. I gave up – and just went to the coffee serving station myself. From AU$144 per night on Tripadvisor: Sheraton Jumeirah Beach Resort, Dubai. On a white sand beach in the JBR, Sheraton Jumeirah Beach Resort features a large outdoor pool and private beach area where guests can enjoy the perfect Arabian Gulf coastline. Now £66 on Tripadvisor: Sheraton Jumeirah Beach Resort, Dubai. First of all, we would like to thank you for taking the time to fill our guest questionnaire on-line. You wouldn't know that the room we had was a standard room, it was spacious, with great facilities and even got our own slippers! Offering excellent facilities and the highest of standards, this hotel is a great choice for those looking to enjoy a sophisticated break in the sun. We really do hope that this experience on this particular visit will not hinder you from visiting us again and that we will have the opportunity to be of service in the near future. Kind Regards, Mohamed El Aghoury, General Manager. Right in the middle of Jumeirah Beach residence 'Walk' with great shopping and dining options, surrounded by landscaped Gardens that boast more than 200 Palm Trees. The variety was good, but everything was not tasty. We offer a wide range of activities including water sports, Armonia Spa, kids' club, Turkish Hamam and multiple sports facilities for all the family. Thanks to the Sheraton hotel for the spoiled mood and the money spent in vain. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. We stayed here for 5 nights in March '05 and the weather was perfect not only for sunbathing at the pool or private beach, but also for exploring Dubai. Check-out is normally 12 but you can hold the room late for 65 aed (approx 10 pounds) per hour, if you have a night flight as we did. I am aware that one of my colleagues has reached out to you directly and your feedback has been addressed to all concerned departments. Claim your listing for free to respond to reviews, update your profile and much more. The guy called us back from the cafe and said "we have no bread, we only have frozen sandwiches" I asked if he could somehow help us, he said that he would not help us in any way. This is an example of what a kind of service is. Nobody informed us about how this would happen. The Sheraton Jumeirah Beach Resort All-Inclusive Gold programme includes the following: Buffet breakfast in the Palm Garden Restaurant & Terrace (6.30am to 11am) Buffet lunch in the Palm Garden Restaurant & Terrace (12.30pm to 3.30pm, 1pm to 4pm on View the menu for the restaurant at Sheraton Jumeirah Beach Resort. Yes, Sheraton Jumeirah Beach Resort offers an airport shuttle for guests. Bonvoy should review the category of this facility as it clearly. But nobody cares about it. Sheraton is at the very end of Jumeirah beach and in the area with the greatest amount of development going on at the mouth of the new new marina district. The hotel is very old, when I found out that this hotel is 5 stars, I was shocked! Right in the middle of Jumeirah Beach residence 'Walk' with great shopping and dining options, surrounded by landscaped Gardens that boast more than 200 Palm Trees. I recommend going yourself, directly to the bar to order/get the food. Service was equally bad at Black Goose and Bliss. See 2,803 traveller reviews, 2,371 photos, and cheap rates for Sheraton Jumeirah Beach Resort, ranked #218 of 749 hotels in Dubai and rated 4 of 5 at Tripadvisor. Own or manage this property? During the coronavirus period! At the reception, they apologized and said that they would do a very high-quality cleaning in our room. We recommend calling ahead to confirm details. I will remind you of a 5 star hotel. Room cleaning is terrible. Unfortunately there is new building next to the hotel, the beach is in the shade until 14:00. Are there any historical sites close to Sheraton Jumeirah Beach Resort? The Sheraton is a small family-friendly resort located on the southernmost part of famous Jumeirah Beach. We were looking for a value for money hotel that would provide a relaxing base for getting some winter sun and this hotel delivered. Service was the worst part. Are there opportunities to exercise at Sheraton Jumeirah Beach Resort? Beach. We went down to black goose and the girl in 2 minutes was able to find and give us bread and butter and even refused to take any payment. All 256 rooms feature thoughtful touches such as pillow menus and bathrobes, plus complimentary wireless Internet access and LED TVs with satellite channels. It is hard to believe that this is considered 5 star. Yes, free parking is available to guests. The hotel staff were all very freindly and above all very helpful. Our son who was 14 months when we made this trip was always made a priority for all our requirements by the hotel staff. But a day later, they even stopped washing. New year's night. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Right in the middle of Jumeirah Beach residence 'Walk' with great shopping and dining options, surrounded by landscaped Gardens that boast more than 200 Palm Trees. Oh and there are loads of places and variety to go eat. I’ve stayed at better 3 star hotels… Property is worn and unmaintained. Now £67 on Tripadvisor: Sheraton Jumeirah Beach Resort, Dubai. Thanks very much for her humanity! Huge bed, huge window looking onto beach (no balcony) and usual TV, Minibar, telephones. I must stress it did not affect us in any way. And We wait every day for that time to go to the beach, but today in the spa beach towels were finished and We have to wait. We left hungry. The atmosphere here is relaxed and family-friendly, with a wide range of amenities great for kids. Taxes and fees that are shown are estimates only. I must say that by current "Dubai Standards" we probably did rather well. On the positive side, the beach is very nice and we were pleased by the breakfast, unfortunately, these elements were unable to overcome the many deficiencies of this resort. The glasses at breakfast are so dirty that I don't want to take them in my hands, not that I drink from them. Sheraton Jumeirah Beach Resort: Excellent - See 2,805 traveler reviews, 2,122 candid photos, and great deals for Sheraton Jumeirah Beach Resort at Tripadvisor. Sheraton Jumeirah Beach Resort: Not all inclusive as we know it - See 2,808 traveller reviews, 2,125 candid photos, and great deals for Sheraton Jumeirah Beach Resort at Tripadvisor. It features an impressive array of on-site activities, including a PADI-certified diving center; a great kids’ club with activities; several restaurants and bars; a large pool; manicured grounds; and a wonderful fitness center. There must have been 100 + sunbeds with people on the beach and only 1 server. Plus, during the coronavirus, staff must stand at the buffet and place and pour food for guests to reduce the risks of transmitting the virus. Lots to do, places to shop, good excursions, and some great developments to see like the Burj Al-Arab (only 7* hotel in the world!) Response from Mohamed El Aghoury, General Manager at Sheraton Jumeirah Beach Resort. more. This is a 5 star hotel service. What are some restaurants close to Sheraton Jumeirah Beach Resort? Surroundings Driving to the hotel you will fear the worst, as the construction going on has to be seen to be believed (see photos). Location, Facilities and Service are always outstanding. Unfortunately, the hotel automatically charges you the amount for New Year's Eve and you cannot refuse. Top room amenities include a minibar, air conditioning, and a flat screen TV. See 2,808 traveller reviews, 2,374 candid photos, and great deals for Sheraton Jumeirah Beach Resort, ranked #220 of 753 hotels in Dubai and rated 4 of 5 at Tripadvisor. All mattresses are covered with bird poop and no one cleans it! or the Palm islands that they are constructing in the sea. This is the version of our website addressed to speakers of English in the United States. Once again I would like to take this opportunity to apologize for the shortfalls in our service and offers at the hotel. The cushions for the lounge chairs on the beach were old and dirty. Sheraton Jumeirah Beach Resort, Dubai: 2,808 Hotel Reviews, 2,374 traveller photos, and great deals for Sheraton Jumeirah Beach Resort, ranked #220 of 753 hotels in Dubai and rated 4 of 5 at Tripadvisor. The sun beds are in a terrible state. There are more places to choose from in the Dubai area. Book Sheraton Jumeirah Beach Resort, Dubai on Tripadvisor: See 2,803 traveller reviews, 2,371 candid photos, and great deals for Sheraton Jumeirah Beach Resort, ranked #219 of 749 hotels in Dubai and rated 4 of 5 at Tripadvisor. Service and food were disappointing. Guests were allowed to help themselves to the buffet….everyone touching the serving utensils etc.. And in some F&B outlets- I could see the chefs NOT wearing masks as they made food. The noise is hardly noticeable while at beach/pool, and we had no problems with, Very nice hotel, pity about the building site, Having just returned from this hotel following a 5 night break, both my wife & I have mixed feelings. more. Prices are calculated as of 04/01/2021 based on a check-in date of 17/01/2021. Wine was brought only by the glass, a bottle was not given. On a white sand beach in the JBR, Sheraton Jumeirah Beach Resort features a large outdoor pool and private beach area where guests can enjoy the perfect Arabian Gulf coastline. We found the room and resort facilities such as pool, bars, and restaurants to be dreary and outdated, they are far below the standards of a resort experience that travelers expect in Dubai. Kind Regards, Mohamed El Aghoury, General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Sheraton Jumeirah Beach Resort, Marriott Autograph Collection Hotels in Dubai, Dubai International Financial Centre (DIFC) Hotels, Hotels with Complimentary Breakfast in Dubai, Hotels near Pavilion Dive Centre at Jumeirah Beach Hotel, Hotels near Yinyang Connection Massage Center & Spa, Hotels near Extreme Adventure Tourism L.L.C, Hotels near 8th Element Spa & Massage Center, Hotels near Alexandra Dhow Cruise Dubai Marina, Hotels near Nakheel Harbour & Tower Station, Dubai World Central - Al Maktoum International Airport Hotels, Hotels near University of Wollongong - Dubai Campus, Hotels near The Emirates Academy Of Hospitality Management. They were absent at one of the hotel’s busiest times a year On the upside: - Nice location to walk the board walk in Jumeirah beach or walk over the bridge to the new Meraas development. A resort haven, which combines relaxation with accessibility, is perfect for all business travelers, honeymooners, families and holidaying guests. Which popular attractions are close to Sheraton Jumeirah Beach Resort? We were amazed by the building work going on in the hotel's general proximity. Right in the middle of Jumeirah Beach residence 'Walk' with great shopping and dining options, surrounded by landscaped Gardens that boast more than 200 Palm Trees. We are sorry to hear that you were not completely satisfied with your recent stay with us and do apologize if we came short of meeting your expectations on this particular occasion. I felt like I was eating at a fancy cafeteria- lack of selection..much of which was served in disposable plastic covered in plastic. They told that dinner would be until 2 o'clock, we asked exactly about the dinner, but all the food was removed until 12:00. Sheraton Jumeirah Beach Resort, Dubai: See 2,788 traveller reviews, 2,362 user photos and best deals for Sheraton Jumeirah Beach Resort, ranked #216 of 737 Dubai hotels, rated 4 of 5 at Tripadvisor. The atmosphere here is relaxed and family-friendly, with a wide range of amenities great for kids. Stains from chairs and fingerprints from surfaces have never been removed. Room 136 has a funky smell in the bathroom. A resort haven, which combines relaxation with accessibility, is perfect for all business travelers, honeymooners, families and holidaying guests. And like other reviewers mentioned – it is almost impossible to get a drink/coffee. Sometimes they put us in a scary and dark place for breakfast, they call it an Italian restaurant. Please see our partners for more details. Very clean rooms and good daily housekeeping. Elevate your stay with complimentary Wi-Fi, indulge in our resort's host of excellent dining options and … Staff were never around and if you managed to order – it would take forever. In the vicinity of the hotel are a number of shopping facilities and a supermarket. When we got to our room our luggage was already waiting for us. Recommendations: 1) Either add more staff to provide 5 star service and/or better train your staff 2) Clean outdoor chairs after each meal 3) Clean tables next to sunbeds 4) Replace sunbed cushions 5) Put a towel station at the beach 6) Visit the Westin down the road as a case study in service and main restaurant buffets 7) Managers should be onsite and assisting. Kind Regards, Mohamed El Aghoury, General Manager. Dubai itself is a great place to visit. We are sorry to hear that we were unable to meet your expectations on your last visit. These should be cleaned in between meals. Big Resort with Pool and its own private beach. Is parking available at Sheraton Jumeirah Beach Resort? - Lots of restaurants and entertainment off property - Staff were friendly and nice. Fortunately I had done a lot of research and at a very early stage I realised that a sea view room was essential (more later) and at that stage I amended our reservation accordingly. Great shower. Sheraton Jumeirah Beach Resort: Not all inclusive as we know it - See 2,733 traveler reviews, 2,071 candid photos, and great deals for Sheraton Jumeirah Beach Resort at Tripadvisor. I do not remember everyone’s name but Mustafa and Queen I do remember and would like to thank them but equally all the other staff too. There is only one towel provided per person and the towel does not cover this whole dirty sunbed. IF you could find a server to order.. sometimes the food/drink would come and sometimes it wouldn’t. EVEN IF YOU WERE THE ONLY PERSON THERE. No beach towels and no alternatives. Prices are calculated as of 2020-12-28 based on a … Dear Алена Р, Thank you for writing your feedback with regards to your current stay at Sheraton Jumeirah Beach Resort. Rooms are spacious, the hotel has lots of activities. Dubai hotel restaurant serves excellent cuisine for all taste buds. And this is called quality cleaning? Many travelers enjoy visiting Jumeirah Archaeological Site (5.2 miles). That's all. Does Sheraton Jumeirah Beach Resort have an airport shuttle? Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Prices are calculated as of 14/12/2020 based on a … Please see our partners for more details. The work goes on 24/7 & if you don't request a sea view room, you will be able to, We stayed at this resort for 6 nights and enjoyed it very much. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Overview The Sheraton Jumeirah Beach Resort and Towers is a luxurious five-star resort located right on The Walk and opening up onto a beautiful sandy beachfront. The bath and toilet were never washed at all. Right in the middle of Jumeirah Beach residence 'Walk' with great shopping and dining options, surrounded by landscaped Gardens that boast more than 200 Palm Trees. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Which room amenities are available at Sheraton Jumeirah Beach Resort? What food & drink options are available at Sheraton Jumeirah Beach Resort? They worked for quantity, not quality. sheraton jumeirah beach hotel dubai, sheraton dubai, sheraton jumeirah beach resort & towers, dubai sheraton, Continue your visit to www.tripadvisor.ca, Al Mamsha Road Near The Walk At JBR, Dubai Marina, Dubai 53567 United Arab Emirates, Hand sanitizer available to guests & staff, Dubai World Central - Al Maktoum International Airport, What to say except we loved this place! What? I just count every day we leave this awful, dirty and old hotel. But we gave a little tip to the waiter, and the wine in the bottle immediately appeared on our table. Once I ordered eggs Benedict, and they brought me everything as it should be, but instead of a special sauce, the eggs were poured with mayonnaise. The hotel itself is fine, we had booked the hotel some months previously on the internet on a "room only" basis and had carried out considerable research in looking for a value for money option, the trip being viewed as a "mini break" as opposed to a "main holiday". Guys, the hotel is 5 stars. There are more places to choose from in the Dubai area. There are obviously a number of hotels in the area and in the city as a whole but this place does definitely stand out for the quality of service. You should have more people like that! Now HK$736 (Was H̶K̶$̶1̶,̶4̶8̶1̶) on Tripadvisor: Sheraton Jumeirah Beach Resort, Dubai. Conveniently located restaurants include Motorino Pizzeria, JB's Gastropub, and Black Goose. Book your stay with us during the Dubai Shopping Festival & avail of special rates inclusive of a 20% discount on F&B, sports activities, and Buy 1 get 1 free on Spa Treatments See Details Get up to 2 free nights with Mastercard We had numerous problems with our shower, toilet, and sink, again, not to be expected in a category 6 Bonvoy resort. See 2,753 traveller reviews, 2,329 photos, and cheap rates for Sheraton Jumeirah Beach Resort, ranked #205 of 716 hotels in Dubai and rated 4 of 5 at Tripadvisor. Catch some rays on Sheraton Jumeirah Beach Resort's private white sand beach or spend the day relaxing at the full-service spa. See 2,780 traveler reviews, 2,359 candid photos, and great deals for Sheraton Jumeirah Beach Resort, ranked #212 of 725 hotels in Dubai and rated 4 of 5 at Tripadvisor. The hotel restaurant is a bit pricey, but there's so many places to go to eat (on a short taxi ride) that you won't mind not eating there! The town Abu Dhabi is around 118 km away. We arrived early (9am) and usual check-in is not until 3pm, but by 12 noon they had a room ready for us at no extra charge. Breakfasts. One of the best locations - Jumeirah Beach Residence. Nearby attractions include Marina Beach (0.10 miles), Bliss Lounge (0.06 miles), and Stereo Arcade (0.09 miles). This is the version of our website addressed to speakers of English in the United States. Sheraton Jumeirah Beach Resort, Dubai: See 2,764 traveller reviews, 2,332 user photos and best deals for Sheraton Jumeirah Beach Resort, ranked #206 of 719 Dubai hotels, rated 4 of 5 at Tripadvisor. We hope that the rest of you stay with us goes beyond your expectations and look forward to welcoming you again and have the opportunity to be of service in the near future. See 2,792 traveller reviews, 2,363 candid photos, and great deals for Sheraton Jumeirah Beach Resort, ranked #217 of 739 hotels in Dubai and rated 4 of 5 at Tripadvisor. Dear tw6937a, Thank you for writing your review on TripAdvisor following your visit to the Sheraton Jumeirah beach Resort. Take the big bus tour which stops at this hotel along it's beach tour you can also take the city tour and is, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Sheraton Jumeirah Beach Resort, Marriott Autograph Collection Hotels in Dubai, Dubai International Financial Centre (DIFC) Hotels, Hotels with Complimentary Breakfast in Dubai, Hotels near Pavilion Dive Centre at Jumeirah Beach Hotel, Hotels near Yinyang Connection Massage Center & Spa, Hotels near Extreme Adventure Tourism L.L.C, Hotels near 8th Element Spa & Massage Center, Hotels near Alexandra Dhow Cruise Dubai Marina, Hotels near Nakheel Harbour & Tower Station, Dubai World Central - Al Maktoum International Airport Hotels, Hotels near University of Wollongong - Dubai Campus, Hotels near The Emirates Academy Of Hospitality Management. Don't make mistakes and don't pay that kind of money for this hotel. Restaurants and Bars are amazing. Our room faced the JBR side (not beach side) and we were kept awake from the all night traffic of the busy road outside our window. High Marriot Standards. The only thing from the program was that sometimes a girl sang. Dear isel2016, Greetings from Sheraton Jumeirah Beach Resort! Book Sheraton Jumeirah Beach Resort, Dubai on Tripadvisor: See 2,753 traveler reviews, 2,329 candid photos, and great deals for Sheraton Jumeirah Beach Resort, ranked #205 of 715 hotels in Dubai and rated 4 of 5 at Tripadvisor. Right in the middle of Jumeirah Beach residence 'Walk' with great shopping and dining options, surrounded by landscaped Gardens that boast more than 200 Palm Trees. on the positive side, very good wi-fi, works even on the beach. The staff of the hotel are very helpful and so friendly. The hotel knows that all rooms are now fully occupied, but is not taking steps to add extra tables and additional staff for the busy period. You couldn’t get more than 1 towel per person – even on request. Then enjoy a meal at one of the hotel's 5 restaurants. On arrival at DXB we were pleasantly surprised to be met by a "Sheraton Greeter" who had our full details on his clip board & ushered us without any hassle, One of the less glamerous looking hotels from the outside, but actually an excellent hotel and you will instantly forget the initial impresion & glum exterior on entry to the foyer. Sheraton Jumeirah Beach is a small resort with a laid-back vibe. Have stayed at this hotel several times. has an inflated and undeserved category. Staff are friendly, hospitable and always do their best in every way to make you comfortable and welcome. Our main focus- point with guest reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the future. The hotel offers a free shuttle bus service for shopping etc. Taxes and fees that are shown are estimates only. In the morning, it was already discovered that the floors were dirty, there were crumbs on the floor, the carpet was dirty and stained, the chairs were stained, and there were fingerprints on tables and doors. From AU$138 per night on Tripadvisor: Sheraton Jumeirah Beach Resort, Dubai. sheraton jumeirah beach hotel dubai, sheraton dubai, sheraton jumeirah beach resort & towers, dubai sheraton. Own or manage this property? 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