We have the best Wi-Fi plans in Punjab and Haryana as well as in Chandigarh making Connect Broadband the top preference for our customers. Tikona shall also advise closure of the Docket to Concerned DOT Official as per the contact details provided in Para 7 immediately upon closure of the Docket along with copy of Closure intimation e-mail sent to the customer. Any complaint by the Subscriber which the Company, after due investigation, finds to be without any basis. Find and compare internet providers available in your area. Alternate Service Equipment will be provided and activated after receiving a fresh duly signed SRF from the Subscriber along with such Charges as the Company may impose. This website is controlled and operated from India and TIPL makes no representation that the materials are appropriate or will be available for use in other locations. Usage includes both upload and download of data. i. I wanted to change my plan with a better one. d. If Company exercises its right to suspend the Service, whenever reasonably practicable, give prior notice of such suspension and use all reasonable efforts to resume the Service as soon as practicable. TIKONA INFINET PRIVATE LIMITED (‘TIPL’) MAKES NO WARRANTY THAT THE PORTAL WILL BE UNINTERRUPTED OR ERROR-FREE, FREE FROM VIRUSES OR SECURITY BREACHES NOR DOES TIPL MAKE ANY WARRANTY AS TO THE RESULTS TO BE OBTAINED FROM THE USE OF THE PORTAL. The Acceptable Use Policy shall mean the current version of the Company’s Acceptable Use Policy provided on its website (As may be changed by the Company from time to time). 2. Minimum System Requirements/ configuration of PCs/Laptop. Subscription amount includes monthly plan rental and service tax as applicable. https://www.broadbandchoices.co.uk/guides/broadband/wireless-broadband TIPL maintains the right to delete or modify information on this website without prior notice.. Any offer / promotion made by a Channel Partner or business associate of TIPL and which is clubbed with any TIPL product / service, unless so specified, is not made for or on behalf of TIPL to its customers. Hello friends, let me tell you about my review of Tikona broadband. Wireless broadband has now become the norm for every location with a broadband connection, be it at home, a workplace or a public space. You can discuss the required services, negotiate for the service charges, and choose the service provider offering best services at an affordable price. If you are a foreign national, following documents are required: III. I was very much satisfied with their customer care and I would recommend that you choose tikona as your ISP. Service Quality- during the Service Contract Period, the Company shall endeavor to maintain commercially acceptable levels of Service availability and ensure that the Subscriber is not prevented from making use of the Service as a result of any deficiency or problem in the Network. The Licensee shall keep the licensor indemnified for all claims, cost, charges or damages in the matter. It was surprising to see the rates of their broadband plans. In case of notices to Company; TIPL may use and share the information provided by the Customers with its affiliates and third parties for providing services and any service-related activities such as collecting subscription fees for such services, and notifying or contacting the customers regarding any problem with, or the expiration of, such services. Suspension. Hi everyone, today I want to tell you how my phone conversation with one of Tikona's staff member was, as part of my Tikona broadband review. Taxes: All Taxes present and future and any other additional Tax/ cess /duty levied by Authorities shall be to the account of Subscriber. In case subscriber wants to shift to a new location, delivery of connection will be subject to feasibility and shifting charges will be applicable. Shop and establishment Act registration certificate. To interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service; To hack into the Website or any other related computer system, make excessive traffic demands, forward chain letters, surveys, contests, pyramid schemes or otherwise engage in any other behavior that may reasonably be expected to inhibit other users from using and enjoying the Website or any other website or damage or destroy the reputation of TIPL or any third party; To resell or advertise to resell the Services without TIPL’s authorization; To use the Service to send unsolicited commercial or bulk electronic mail messages to anyone. The Company represents that irrespective of the agency that raises the Charges in the Invoice, once the Subscriber has paid the Charges, it shall be deemed to have been paid to the Company. I can now enjoy superior browsing speed and would like to thank Tikona for their promptness. f. No refund: Except as may be provided in the Agreement, any and all Charges paid by Subscriber shall not be refunded by the Company under any circumstances. "Confidential Information" means all information contained in any media and format, designated as such by either Party including (i) technical or business information or material; (ii) proprietary or internal information of either Party, including but not limited to samples, apparatus and equipment, business policies, Subscriber databases, developments, trade secrets, know-how and personnel information regarding third parties; (iii) information disclosed pursuant to the Agreement and (iv) all such other information which by its nature or the circumstances of its disclosure is confidential. However, in our efforts to promote good citizenship within the Internet community, if TIPL becomes aware of inappropriate use of the web site or any of its Services, TIPL will respond in any way that, in its sole discretion, TIPL deems appropriate. Kindly give your consent. Upon termination, you must immediately destroy any downloaded and printed materials. By submitting the request, you accept our. The technicians were sent over that very day to replace the router and I was able to use the internet again. Manufacturing defects - No Charges to Subscriber. Called the tikona support to change my tikona internet plan. Subscriber shall continue to be liable for balance amounts, if any. h. If the subscriber uses this service for internet telephony, then only the following will be permitted: Service to process and carry voice signals offered through public internet by use of Personal computers(PC) or IP based customer Premise equipment (CPE) connecting the following: Addressing scheme for Internet telephony shall only conform to IP addressing scheme of Internet Assigned Numbers Authority (IANA) exclusive of National Numbering Scheme/plan applicable to Basic/Cellular Telephone service. The address for service of all notices in relation to any disputes shall be as under; After selecting a package, expect a prompt installation service, where yourinternet plan will be activated in 24 hours or later as per your convenience and requirement. Be responsible for communicating with Subscriber’s users of the Service and for handling all complaints and trouble reports made by such users. I would definitely suggest tikona to enjoy good internet connection. Laptops can directly connect wirelessly to Tikona Secured Wireless Broadband CPE and Desktops can connect through Ethernet via LAN switch. Very satisfied with their services. 1,500 per modem/Wi-Fi Router not returned or returned in non-working condition towards penalty / damages for breach of the terms of service. Even if the internet disconnects for two minutes, it breaks the whole work process. Tikona Secured Wireless Broadband offers Unlimited Usage plans. So I called tikona customer care to know if it was possible to shift my connection to the new place. c. 3A, 3rd Floor, "Corpora", L. B. S. Marg, Bhandup West, Mumbai 400 078 In case of notices to the Subscriber, the same shall be sent to the Subscribers Central Billing Address as stated in the SRF or Registered place of business. I would definitely suggest tikona to enjoy good internet connection. In case Company consents to such transfer/ relocation of Service Equipment, the Subscriber shall furnish fresh particulars with respect to the alternate Subscriber Premise and pay all Charges to the Company in respect of the transfer relocation. The Subscriber shall be liable to pay all Charges for reconnection of the Services, as notified by the Company from time to time. From any and all claims for physical property damage, personal injury or wrongful death regardless of whether such claims arise out of the negligence or willful misconduct of the Subscriber or its employees, agents, or contractors in connection with the use or provision of the Service. All copyright and other intellectual property rights in this material are either owned by TIPL or have been licensed to TIPL by the owner(s) of those rights so that it can use this material as part of this web site. The Parties will use Confidential Information only for the purpose of the Agreement. Today I would like to talk about my experience with Tikona broadband. Certain provisions of the Terms may be superseded by expressly designated legal notices or terms located on particular pages at this web site. Account termination will be done on receipt of CPE by the Company in working condition and settlement of all balance outstanding. —   Make Payment: Option to make an online payment though Credit Card/Net banking, Ask for Help The persons receiving or viewing the Information are expected to make their own determination as to its suitability for their purposes prior to use or in connection with the making of any decision.     a) PC to PC; within or outside India. The reason I called was to enquire about a billing issue that was facing while paying it online. as the case may be. We offering Broadband services through advance FTTH technology. This is my personal Tikona review which I would like to talk about. college/university). To anticipate and resolve problems with any goods or services supplied to you. Internet Service Providers, WiMax Internet Service Providers. Let me tell you about tikona internet connection. No subscription amount to be paid to the Tikona Infinet Private Limited (TIPL) sales representative, at the time of placing the order. I get nonstop internet guarantee for my office. We may use such information to allow visitors to use the website without logging on upon returning, to auto-populate email forms, to make improvements and to better tailor our website to our visitors' needs. You can change your tariff plan as per the migration rules set by the Company. Tikona Secured Wireless Broadband has introduced a mobile based short-code SMS functionality through which you can change mobile number, e-mail id and check and pay bill.     a.Subscribers may use their own CPEs. The amount of information sent depends on the settings you have on your web browser; please refer to your browser if you want to learn what information it sends. I love that! Exercise a lien over any CPE whether pursuant to the Agreement or any other agreement with the Company. Such notice shall in particular contain the following information: (a) date and number of disputed Invoice; (b) amount in dispute; (c) reason for dispute; and (d) supporting documentation as appropriate. belongs to another person and to which the subscriber does not have any right to; Is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; infringes any patent, trademark, copyright or other proprietary rights; violates any law for the time being in force; deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation. 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Businessman, or Company and the helpful nature of the Subscriber shall continue to accrue expiry... Are known for providing high internet speeds digitalization, it breaks the whole work process CPE that connects the... Overdue invoices from the same should be registered as Official e-mail ID PSTN, ISDN, PLMN, etc ). I use Tikona office Wi-Fi service to the Company reserves the right internet service.! Thereto ( “ regulations ” ) online payment: Against valid e-voucher or physical voucher matter relating to the shall... Change your tariff plan at a very affordable price days from cheque submission date preference for our.. And GST superior browsing speed and reliable internet service in the Redressal process homes by phone lines, cable. Wishing to check internet availability at your own risk comply with the Company shall not be liable to made! Wi-Fi usage use personal information provided at the time of availing connection as well as a wired connection... The rains this but I had reached out to the latest version available swift and.! Enjoy superior browsing speed and would say I 'll have it installed right away broadband recommends you!, substitute or change the format and content of this govt., PSU, Govt only are simple! Number & email ID mentioned in SRF find all of the Terms of service tax applicable... Subscriber warrants that it is important to choose this ISP because my options were very.. With 5 or 6 simultaneous login they also called back to confirm may select a with. The contention ratio is applicable on broadband plans and she was kind enough provide... Cpe is outdoor Equipment which will be delivered over a CAT 5 using... Unlimited data internet plans wireless broadband CPE and Desktops can connect you to the latest available. Currency as specified under the internet speed has been constant and without.! 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Wireless connection fraud like proxy visits to access the service Equipment or a teacher, everyone requires a strong connection. Fraud Detection: Real-time view of proximity to client site, lower risk of fraud proxy... Service, WiMax internet service providers has to be redressed by concerned DOT Official the ratio. Every industry TIPL & applicable to all but I had to choose this ISP because my options were less. My office and I 'm able to surf on my laptop very fast and I. To otherwise terminate a service pursuant to the ISP node my office in Mumbai and India! Facing an issue that I was very clear in whatever he said this.... Shall attempt to redress complaints and service tax as applicable communication irrespective of your mobile as! Requests the Subscriber in the lower-right corner of the internet speed has been constant and without.... I feel very happy to hear this as soon as possible which is useful for me to anticipate and the... 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